FAQ Page

Things to know, in order of importance

• Custom valved for bikes kinematics and rider wight, serviced by a local knowledgeable suspension shop
• HBC and progressive damping circuit to give a bottomless feel yet remain playful
• Separate compression & rebound circuit creating a controlled & predictable feel
• Independently tunable shim backed Lok lever with blow off meaning forget to flip the lever on way down no biggie
• Very low IFP pressure creating very supple initial stroke
• Super Alloy Spring creating a very lightweight high-performance coil shock
• Reconfigurable to different bikes, lifelong friend

Common Questions

1. What’s the ticking noise
2. Why so noisy on the rebound
   
3. How to get serviced or Warrantied

Common Answers

• Titanium check ball separating the rebound and compression circuits
• Turbulent oil flow to help with heat management

For Service or Warranty, fill out form here

• Service: https://extusa.bike/pages/service-application
• Warranty: https://extusa.bike/pages/warranty
• Ship to following address once we have contacted you and scheduled your service date:

EXT USA Service, 259 N. Main St. Helper, UT 84526